CANCELLATION AND
REFUND POLICY
Effective Date: 1st
October 2023
1.
Introduction
This Cancellation and Refund Policy (“Policy”)
governs the termination of subscription services and the conditions under which
refunds may be issued by Warded, LLC (“The Company,” “We,”
“Us,” or “Our”) to you (“You,” “Your,”
“Customer”) for the www.wardedsec.com
website (“Service”). By subscribing to our Service, you agree to the
terms set forth in this Policy.
2.
Definitions
For the purposes of this Policy, the following terms shall
have the meanings set forth below:
- “Subscription”
refers to the recurring payment and service agreement between You and The
Company. - “Service”
refers to the fraud prevention protection provided by The Company. - “Refund”
means the return of paid Subscription fees under specific conditions. - “Cancellation”
refers to the termination of the Subscription by the Customer.
3.
Scope
This Policy applies to all Subscription services offered by
The Company via the Service. It outlines your rights and responsibilities
concerning Cancellation and Refund when using our Service.
4.
Right to Cancel
You have the right to cancel your Subscription at any time.
Cancellation will go into effect at the end of your current billing cycle,
ensuring that you are not billed for subsequent cycles.
5.
Cancellation Procedure
To cancel your Subscription, you must log into your account
on our Service and follow the cancellation steps provided. Alternatively, you
may contact us at [email protected]
to initiate the cancellation process. Cancellations must be made at least one
day before the next billing cycle to avoid being charged.
6.
Cancellation Timeline
Upon successful cancellation, your Subscription will terminate
at the end of your current billing cycle. For example, if your payment cycle is
from May 6 to June 6 and you cancel on May 12, you will not be billed for the
cycle starting on June 6.
7.
Refund Eligibility
You are eligible for a full refund within two weeks of
initiating your first month of the Service if you have not used the Service yet. If you have already used the Service, then refunds are not possible. After the first month, refunds are
not possible for any subsequent month of service.
8.
Refund Procedure
To initiate a refund, you must contact us at [email protected] within the
two-week eligibility period. Upon verification, the refund will be processed
through the original payment method within a reasonable timeframe.
9.
Non-Refundable Circumstances
After the first month of service, refunds will not be issued
under any circumstances, including but not limited to dissatisfaction with the
Service, non-usage of the Service, or any other reason not explicitly covered
in this Policy.
10. Professional
Opinion
Part of our Service involves providing our professional
opinion on whether or not you may be experiencing fraud. It is important to
note that these opinions are based on our expertise and available information
but should not be considered as legal advice.
11. Limitation
of Liability
The Company shall not be liable for any damages, financial
or otherwise, that may arise from the inability to refund Subscription fees in
cases that fall outside the conditions outlined in this Policy.
12. Governing
Law
This Cancellation and Refund Policy is governed by the laws
of the State of Alabama, United States, without regard to its conflict of law
principles.
13. Changes
to This Policy
The Company reserves the right to update or modify this
Cancellation and Refund Policy at any time. Any changes will be effective
immediately upon posting to the Service, and we will notify you through email
or other direct communication methods.
14. Contact
Information
For any questions or concerns regarding this Cancellation
and Refund Policy, please contact us at [email protected].