Effective Date: 1st October 2023

1.     Introduction

This Cancellation and Refund Policy (“Policy”) governs the termination of subscription services and the conditions under which refunds may be issued by Warded, LLC (“The Company,” “We,” “Us,” or “Our”) to you (“You,” “Your,” “Customer”) for the www.wardedsec.com website (“Service”). By subscribing to our Service, you agree to the terms set forth in this Policy.

2.     Definitions

For the purposes of this Policy, the following terms shall have the meanings set forth below:

  • “Subscription” refers to the recurring payment and service agreement between You and The Company.
  • “Service” refers to the fraud prevention protection provided by The Company.
  • “Refund” means the return of paid Subscription fees under specific conditions.
  • “Cancellation” refers to the termination of the Subscription by the Customer.

3.     Scope

This Policy applies to all Subscription services offered by The Company via the Service. It outlines your rights and responsibilities concerning Cancellation and Refund when using our Service.

4.     Right to Cancel

You have the right to cancel your Subscription at any time. Cancellation will go into effect at the end of your current billing cycle, ensuring that you are not billed for subsequent cycles.

5.     Cancellation Procedure

To cancel your Subscription, you must log into your account on our Service and follow the cancellation steps provided. Alternatively, you may contact us at [email protected] to initiate the cancellation process. Cancellations must be made at least one day before the next billing cycle to avoid being charged.

6.     Cancellation Timeline

Upon successful cancellation, your Subscription will terminate at the end of your current billing cycle. For example, if your payment cycle is from May 6 to June 6 and you cancel on May 12, you will not be billed for the cycle starting on June 6.

7.     Refund Eligibility

You are eligible for a full refund within two weeks of initiating your first month of the Service. After the first month, refunds are not possible for any subsequent month of service.

8.     Refund Procedure

To initiate a refund, you must contact us at [email protected] within the two-week eligibility period. Upon verification, the refund will be processed through the original payment method within a reasonable timeframe.

9.     Non-Refundable Circumstances

After the first month of service, refunds will not be issued under any circumstances, including but not limited to dissatisfaction with the Service, non-usage of the Service, or any other reason not explicitly covered in this Policy.

10.  Professional Opinion

Part of our Service involves providing our professional opinion on whether or not you may be experiencing fraud. It is important to note that these opinions are based on our expertise and available information but should not be considered as legal advice.

11.  Limitation of Liability

The Company shall not be liable for any damages, financial or otherwise, that may arise from the inability to refund Subscription fees in cases that fall outside the conditions outlined in this Policy.

12.  Governing Law

This Cancellation and Refund Policy is governed by the laws of the State of Alabama, United States, without regard to its conflict of law principles.

13.  Changes to This Policy

The Company reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting to the Service, and we will notify you through email or other direct communication methods.

14.  Contact Information

For any questions or concerns regarding this Cancellation and Refund Policy, please contact us at [email protected].